Shipping Policy
All originals are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Shipping Rates and Estimates
For customers located in:
Zone 1a (EU) you should receive your order in 3 - 5 business days
Germany, Croatia, Poland, Slovakia, Slovenia, Czech Republic, Hungary
Zone 1b (EU) you should receive your order in 4 - 6 business days
Belgium, Bulgaria, Estonia, Finland, France, Italy, Lithuania, Luxembourg, Monaco, Netherlands, Romania
Zone 1c (EU) you should receive your order in 5 - 7 business days
Denmark, Greece, Ireland, Latvia, Malta, Portugal, Sweden, Spain, Cyprus
Zone 2 you should receive your order in 8 - 15 business days
Egypt, Algeria, Israel, Lebanon, Libya, Morocco, Palestine, Syria, Tunisia), Armenia, Azerbaijan, Faroe Islands, Greenland
Zone 3 you should receive your order in 15 - 23 business days
West Asia, Africa (northern part) excluding Mediterranean countries, Canada, Marshall Islands, Micronesia
Zone 4 you should receive your order in 18 - 25 business days
Africa (southern part), America, South and East Asia, French overseas territories (St. Pierre and Miquelon, Mayotte, French Guiana, Guadeloupe, Martinique, Réunion), Dutch overseas territories, Channel Islands (Jersey, Guernsey)
Zone 5 you should receive your order in 18 - 25 business days
Australia, New Zealand and Oceania, French Overseas Territories (French Polynesia, New Caledonia, Wallis and Futuna)
The daily information is only a guideline, the package can of course arrive earlier.
Important Information for International Customers
How do I check the status of my order?
When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.